Loyalty & Rewards by Ecombone

Turn one-time buyers into regulars

Points, VIP tiers, referrals and rewards that live right inside your customers’ Shopify accounts. They earn on every order and redeem without leaving your store. Ready in minutes, no code.

Free plan available14-day free trialNo theme code

Two sides. One flow.

Customers earn and redeem from their account. You set the rules once. Shopify creates the discounts.

Customer Flow
1

Earn on every order

Points land automatically once an order is paid. A banner on the order status page shows what they just earned.

2

Open the loyalty page

Balance, tier progress, ways to earn and rewards — all inside their Shopify customer account. No separate login.

3

Redeem in one tap

They pick a reward and get a single-use discount code on the spot. Unused rewards can be revoked and the points come back.

4

Climb the tiers

Silver, Gold or whatever you call them. Multipliers and perks unlock automatically as points or spend grow.

Merchant Flow
1

Set the earning rules

Points per currency unit or per order, sign-up and birthday bonuses, referrals, surveys, SMS and custom actions.

2

Create the rewards

Percent off, fixed amount, free shipping or a free product. Set the cost in points, a minimum order and an optional expiry.

3

Add the account blocks

Add the loyalty page and the points block from Settings → Customer accounts, and switch on the rewards button in your theme.

4

Watch repeat revenue grow

Analytics show repeat-purchase revenue, member repeat rate, points outstanding and rewards redeemed.

Reward every step, not just the checkout.

Choose what earns points and how many. Everything else is automatic.

Ways to Earn

Orders, creating an account, birthdays every year, referring a friend, completing a survey, opting in to SMS, following you on social — or any custom action you define. Exclude staff and wholesale customers by tag, cap balances and expire inactive points.

OrdersSign-upBirthdayReferralsSurveysSMS opt-inSocial actionsBonus links

VIP Tiers

Rank members by points or lifetime spend. Each tier carries its own multiplier and perks, and members get tagged in Shopify when they move.

Referrals

Every member gets a personal link and code. The friend gets a discount on their first order, the referrer earns points once it is paid.

Rewards

Percent off, fixed amount, free shipping, free product or store credit cashback. Each redemption creates a single-use discount code on the spot.

Surveys & Bonus Links

Ask your customers what they think and pay them in points. Share a one-click bonus link in a newsletter, a package insert or a story.

Native to Customer Accounts

A full loyalty page and a points summary block inside Shopify customer accounts, a points banner on the order status page, and a floating rewards button on your storefront that links to a public program page. Everything ships in English and Spanish.

Account pageProfile blockOrder status bannerRewards buttonPublic program page

Analytics

Repeat-purchase revenue, member repeat rate, active members, points outstanding and rewards redeemed — with refunds reversing points automatically.

A loyalty page that lives where they already are

No separate portal, no extra login. The program page sits inside the Shopify customer account, next to their orders, and matches your store automatically.

Balance, tier and progress to the next tier
Ways to earn with the points each one pays
Rewards they can afford, one tap to redeem
Active discount codes and full activity feed
Personal referral link and birthday capture
Public program page for logged-out visitors
Loyalty program

Hi, Marta · Your balance

1,240 points

Silver member

760 points to Gold

Rewards

10% off your order
500 points
Redeem
Free shipping
300 points
Redeem
Free travel pouch
1,500 points
Gold only
Refer a friend
They get 15% off, you get 200 points
REF-MARTA7

Eight reasons to come back

Run one or all of them. Each way to earn has its own point value, and you can add custom actions for anything else.

Orders

A rate per currency unit or a fixed amount per order, on subtotal or total. Refunds reverse points proportionally.

Referrals

A personal link for every member. The friend gets a discount, the referrer earns points once the order is paid.

Sign-up & Birthday

A welcome bonus for creating an account and a gift every year on their birthday, captured once and guarded against farming.

Surveys, SMS & Social

Pay points for a completed survey, an SMS opt-in, a follow or share on social, a newsletter sign-up or a custom action.

Tiers your customers actually climb

Bronze, Silver, Gold — or name your own. Rank by points or by spend, choose how often tiers reset, and attach perks that unlock on their own. Members get tagged in Shopify, so segments and automatic discounts follow the tier without any extra work.

Point multipliers per tier (1×, 1.5×, 2×…)
Discounts, free shipping, free products and store credit cashback as perks
Automatic Shopify customer tags and metafields per tier

Your tiers

1
Bronze
1× points
0 points
You are here2
Silver
1.5× points · free shipping
1,000 points
3
Gold
2× points · 5% store credit · early access
2,000 points
Tier upgraded → Shopify Flow
Trigger emails, tags or discounts when a member moves up
Auto

Know what the program actually brings back

Repeat revenue and member behaviour, side by side with points liability, so you can tune the program with real numbers.

Repeat-purchase Revenue
$24.6k
last 30 days
Member Repeat Rate
38%
↑ 11 pts vs non-members
Active Members
1,842
↑ 214 this month
Rewards Redeemed
327
points outstanding: 412k

Live in minutes

No theme surgery, no developer, no separate portal to brand.

Native Shopify extensions

The loyalty page and points block are customer account extensions you add from Settings. The rewards button is a theme app embed you switch on.

Runs on Shopify discounts

Every redemption is a real single-use Shopify discount code. Tier perks can run as automatic discounts. Nothing to reconcile, nothing to leak.

Works with your stack

Tier changes write customer tags and metafields and fire a Shopify Flow trigger, so your email tool, segments and automations follow along.

Speaks to customers in their language

Every customer-facing surface ships in English and Spanish and follows the language of the customer account. Points and rewards work in any currency your store sells in.

Customer account page, profile block and rewards button in English and Spanish
Points per currency unit adapt to multi-currency stores
Percentage and free-shipping rewards convert cleanly across markets
Rename your points to match your brand

Start free. Grow when it pays.

Every plan includes points, rewards and the customer account experience. Paid plans add referrals, surveys, VIP tiers and automations.

Free
$0 /mo
200 orders/month · then earning pauses
Points for every order
Sign-up & birthday bonuses
% off, fixed amount & free shipping
Loyalty page in customer accounts
Floating rewards button
Shopper pages in English & Spanish
Install on Shopify
Starter
$19 /mo
500 orders/month · then $0.15 each
Everything in Free
Refer-a-friend rewards
Free product rewards
Custom ways to earn
Surveys that pay in points
Bonus links & points expiry
Points for past orders
Install on Shopify
Most popular
Growth
$59 /mo
2,000 orders/month · then $0.15 each
Everything in Starter
VIP tiers with point multipliers
Automatic perks for each tier
Store credit cashback
Shopify Flow automations
Email & reviews app integrations
Install on Shopify

Paid plans include a 14-day free trial. Billed through Shopify, cancel anytime from your admin.

Give them a reason to order again

Install, set your first reward, add the account blocks. Most merchants launch their program the same afternoon.

Loyalty & Rewards — Points, VIP Tiers & Referrals for Shopify | Ecombone